
Before your first appointment
What to expect and important pre-treatment information
How to see us
The first step is to get a referral.
You will need a valid BC Care card, and you must have a referral to Dr. Kraubner from your a physician (walk in clinic, family or virtual).
Once we receive the referral (via fax to 250-871-1946) our team will contact you to arrange your initial appointment. Please ensure your referral includes the best way to contact you.
In the meantime, please take a moment to familiarize yourself with myoActivation/Trigger Point Therapy and prepare for your upcoming appointment by reading through the pre-treatment information on this page.
For those without a family physician at this time, please click here on more information on how to get a referral.


Initial Consult
What to expect at your first appointment
Once we receive a referral from your physician, we will book your first appointment. It is necessary to come prepared, so we can spend more time attending to your concerns. Please read the FAQ, and Learn More sections prior to arriving. This appointment will last 30 minutes and will include a consultation with the doctor and a trial treatment if that's right for you.
Before the appointment starts, we will review an Informed Consent Form with you and ask you to sign it once we have answered any questions you may have. We will only treat you after you have signed this form indicating that you consent to treatment.
You will meet with your doctor who will ask you about your medical history and do a physical exam. Please be ready to discuss:
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injuries and illnesses since childhood
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surgeries
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any scars
The physical exam includes testing range of motion and palpation of painful areas, and biomechanical assessments.
If appropriate, the doctor will give you a trial myoActivation trigger point injection to find out if that is helpful for you. Most people do receive trial treatments during their initial consultation. Initial consultations (first visits) are booked for 30 minutes.
Preparing for your
appointment
Learn
Please familiarize yourself with our assessment and treatment methods:
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myoActivation® is a methodology to assess and treat chronic pain conditions and includes trigger point injections. Learn more about it here
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Take a look below at the possible side effects of this procedure.
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Read our Frequently Asked Questions
The doctor and staff are happy to answer any of your questions!
Appointment Booking Policy
We are a small clinic that can treat a fixed number of patients per week. Our goal is to best balance the needs of the community of patients that are referred to us. Because of this we have limits on how often we can schedule appointments.
Click the button below for details about our appointment booking policy.
Fee Schedule
Insured Services
Medical Services Plan (MSP) /Care Card Holders
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MSP covers most procedures performed for patients with MSP coverage. For services to be paid by MSP, you must have a valid BC Services Card.
Worksafe and ICBC Patients
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WCB and ICBC cover treatments for patients with approved claims.
Private Pay Fee Schedule
Patients who are not covered by MSP or have a valid care card, please note accept Visa, Mastercard, and cash. We do not accept personal cheques or debit cards.
Note: We do not accept patients from jurisdictions outside of Canada, as our insurance carriers only cover patients that are tied to Canada.
INITIAL CONSULT
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$150 without treatment
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$200 with treatment
FOLLOW-UPs
$100 per 15 minutes.
Missed Appointment Fees
Our policy is that we require 24 hours notice to cancel an appointment, or we will charge you a $75 fee, which must be paid before further treatments are provided.
